Return Policy

Return and Money back Guarantee 

  • We accept return within 14 days after the item is delivered. If your item arrives damaged or faulty, you can return it for a refund or if you've changed your mind and want to send it back. 
  • Start a return

    To start a return, select the item you want to send back from your recent purchases , or follow the steps below:

    1. Find the item in your Purchase history and select Return this item.
    2. Select your reason for the return.
    3. If the item arrived damaged, broken, or faulty, you have the option to add up to 10 pictures showing any scratches or defects.
    4. Select Send.
  • Who covers the shipping costs depends on why you're returning it.  If the item arrived is damaged, faulty or we sent the wrong item we cover the shipping cost. But if you just change your mind and simply didn't like the item you order you will shoulder the full shipping charges. 
  • When you're sending the item back, repack it carefully, and keep in mind that the condition you send the item back to us  is important..
  • Get your refund

    Once we receive the item back from you, we will issue the refund within 2-3 business days. When we do, you'll receive an email letting you know.

    It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider.

  • Misuse of returns or  Money Back Guarantee

    The return policy and money back guarantee is  designed to protect both of us buyers and sellers. If we decide that a member is misusing our return policy, or our Money Back Guarantee, they may be subject to a range of actions, including limits on buying privileges and account suspension. Examples of misuse include:

    • Selecting an inaccurate reason for returns
    • Disregarding item conditions required for returns
    • Requesting an excessive number of returns